Singapore Training Program to Effective Communication

Develop strong communications and building a successful professional relationship at work.

Team learning to break down barriers to effective communications

Effective communication is becoming an increasing concern in today’s day and age. Poor communication at work has caused an endless waste of time, stress and conflict. The purpose of this workshop is to develop strong communicators who are valuable assets to their organization and personal lives. To fulfill this aim, this program touches on the following aspects:

Understanding and practicing various communication styles
Learning the right type of communication style for the occasion
Creating Win-Win situations through effective communication
Resolving conflict internally and externally
Building and sustaining relationships at work and with your customers

Who Should Attend

This workshop is open for any executives and/or employees who would like to develop strong communications and building a successful professional relationship at work.

Your Benefits

To identify and introduce what constitutes Effective Communication
To assess individual’s own communication style
Addressing the needs of situations
Developing a stronger adversity quotient
Building networking skills
To learn the techniques to help maintain equilibrium create constructive solutions through effective communication
Mapping out an individual communication plan
Understanding the impact of communication skills on organization effectiveness

Program Outline

Definition of communication	Verbal and body language The importance of effective communication
Communication Styles	Which style is most effective for your job Practicing styles you are less comfortable with
Communication Process	Various components of a message Understanding the communication process
Effective Message Delivery	Becoming an effective deliverer and receiver Ensuring that your intent is the same as that which is received.
Communication Tools	Learning how to communicate effectively using modern technology The right etiquette to use in various situations Written messages
Delivering Negative Messages	Types of negative messages How to deliver negative or sensitive messages professionally How to structure negative messages
Communication for Conflict Resolution	Accepting and appreciating healthy conflict Creating win-win solutions with clients and colleagues Handling conflict at work in a tactful and constructive manner
Communication and Relationship Management	Forming strong bonds with clients and co-workers Creating a healthy and conducive environment at work

Training Methodology

Interactive session with the Trainer
Mini Lectures and Role Plays to bring out the learning lessons
Demonstration by the Trainer to break down communication barriers
Case Studies Highlighted

Breaking the Barriers to Effective Communication

Interested in the program?

Who Should Attend

Your Benefits

Program Outline

Training Methodology

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