Influencing, Persuasion and Empowering Skills

Many situations arise where you need to influence the behaviour or attitudes of managers, superiors, colleagues, customers, clients, suppliers and subordinates. Often, you either do not have or do not wish to use position power. You have to rely on influencing others through influencing, assertiveness, negotiation and empowering skills.

This training workshop enables you to develop all the skills necessary for all influence, persuasion and empowering situations to better equipped to manage situations.

Learning Objectives

• Become an effective team leader
• Building happier and healthier relationships with the people around you
• Uncover your communications strategy for effective people management
• The secrets to influencing people around you and leave a lasting impression

Course Outline

Persuasive influencing – challenges and key characteristics

• Learn what is preventing you from achieving good people skills
• Understand the difference that makes a difference between people who excel in the art of persuasion and people who do not

How to overcome fear of rejection and failure

• Find out the secrets to breaking out of your own “mental prison”
• Understanding the power of conditioning
• Turning fear into feedback for improvement

The psychology of influencing and how to achieve positive thinking

Secrets to building powerful first and lasting impression with anyone

• Learn to connect and establish rapport with anyone whom you have just met within seconds
• Leveraging on all the 3 different modes of communication for maximum influence- Words, Tonality, Body Language

Learning to persuade with ease and elegance

• Introduction to motivation strategy
• Strategy Elicitation
• Using Preferred Representational systems (Visual, Auditory, Kinesthetic, Auditory-Digital) to influence and motivate
• Learning about sub modalities and syntax

How to influence people at 5 different levels- Environment, Behaviour, Capabilities, Values, Identity

• Study of Meta-Programs
• Enneagram Personality Profiling tool
• Learn to build happier and healthier relationships with others at a deeper level

Activities to enable skills development in assertive influencing with colleagues, staff, bosses, clients, internal/external customers etc.

Training Methodology

• Group Activities of Think, Pair and Share to bring out the learning outcomes
• Demonstration by the Trainer on Concepts and Application of each teaching model
• Role Plays and Activities from the Participants
• Project Work done by each participant. Trainer to give evaluation and feedback after presentation by each participant