Critical Thinking and Problem Solving to make Better Corporate Decisions

Seek to learn how you can apply critical thinking skills, data analysis and management in your work environment leading to excellent decision making & outstanding results?

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About the Program

The performance of organizations is among the top agendas in any management, and quite rightly so. But what is leading to the conclusion of performance? Critical thinking, data analysis and management, leading to excellent decision making thereby saving time, money and trouble. Sadly, many organizations however are overdoing, over-reacting and even measuring the “wrong square peg in a round hole”. And since you cannot hope to manage what you cannot properly decipher, it is no wonder many are not performing up to expectations. You may end up praising the bad and reprimanding the good, leading to a morale sapping scene in the workplace environment

Objectives & outcome

  • Understand critical, analytical and creative thinking strategies
  • Define critical thinking skills and its benefits
  • Interpret data, read trends, get actionable insights, predict future performance in ways which are meaningful and actionable
  • Apply critical thinking skills in the workplace environment
  • The relationship between critical thinking and creative thinking and how they work together in the creative solving process

Who must attend?

  • Marketer, Researcher, Finance, Supply chain, and Sales, Operation and Business executives and organizational talent-pool participants who desire actionable tools and skills to reinforce their work and process.
  • Seasoned managers who want to brush up on new skills related to automation and process
  • Senior managers who want practical tools and skills in leading staff members towards enhanced problem solving and decision-making through data analysis.

Program outline

  1. Introduction to Critical Thinking
    • Why is it important?
    • Opinions versus facts
    • Objectivity: Can’t manage what you can’t decipher or understand
    • Types of critical thinking
  2. Critical Thinking Type A: How people manipulate Data and numbers, and how to handle these through better understanding and evaluating of these data and numbers
    • Likelihood and Plausibility
    • Why the word “average” can be problematic?
    • How to spot cheating when you hear others report on numbers
    • Bias and other traps on how data, numbers are collected
    • Chances and probabilities
  3. Critical Thinking Type B: How people play with words, and how you can be an expert in spotting or knowing this
    • Asking “how do you/we know”
    • Experts in alternative explanations
    • Definition of counter knowledge, and managing it
  4. Critical Thinking Type C: overall evaluation in making you a well-rounded critical thinker
    • The workings of science and scientific work
    • How to know what you don’t know?
    • Famous cases
  5. Creative Thinking Analysis
    • Adaptation of Edward De Bono’s Six Hat Strategy for Creative Thinking
    • How to Sell “Ice” to Eskimos
    • Using Quick Thinking Skills to outsmart the competition
    • Use Reasoning and Questioning Techniques to solve problems
  6. Limitations and challenges
    • Human Factors, for example, Confirmation bias, Halo & Horn Effect
    • Not linked to incentivization
  7. Conclusion: be a “discoverer” and “scientist”

Training Methodology

The active learning activities includes:

  • Hands-on exercises
  • Group discussions
  • Case studies
  • Interactive storytelling



S$2,000 for a group of 15 participants


S$150 (1-day course)

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Feel free to contact us through phone or email. We are just a contact away to meet all your training needs and will provide you with a proposal within a day.

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Phone: +65 9362 6498


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